I make complicated, high-value service work better—for the people receiving it and the people delivering it.

I understand the relationship and commercial side of a business deeply enough to improve the systems underneath it.

I began in hospitality, where service is immediate, operational, and visible. At the front desk, in business travel, and in catering and group sales, I learned how staffing, pricing, contracts, forecasting, communication, and execution converge in a single guest experience.

At Ultimate Jet Vacations, I built a B2B travel-advisor book from the ground up as the company grew from a four-person startup into a multimillion-dollar luxury wholesaler. Across eight years, I generated $24.1M+ in sales and $2.48M in profit at a 10.28% aggregate margin. By my final year, approximately 95% of my production came from established advisor relationships—business earned through trust, commercial judgment, supplier relationships, and solving complicated problems well.

Since 2020, I have worked independently across luxury travel advisory, advisor support, and business operations. That work has taken me further behind the experience: into client journeys, onboarding, pricing, commission economics, reporting, workflow design, automation, and AI-assisted operations.

The point is not technology for its own sake. It is making complex work more reliable without flattening the judgment, care, and relationships that give the work its value.